Devesh Kumar Srivastav
Senior Consultant
Devesh is a rural-development and financial-services professional with more than 12 years of experience across microfinance operations, process transformation, credit, Bank BC operations, customer grievance management, technology implementation and development-sector programmes.
Devesh served as the Head of Process at SriFin Credit Private Limited, leading process optimization, quality management, and operational excellence across the organization.
He has extensive experience in microfinance operations, partner relations, customer support, and organizational efficiency.
Devesh is passionate about implementing scalable processes, enhancing client satisfaction, and ensuring compliance and quality standards, contributing to sustainable growth in the financial inclusion sector.